Frequently Asked Questions
What Are Your Hours of Operation?
We are on Eastern Standard Time. Hours of operation are 8:30am to 5pm Monday-Thursday and 8:30am to 4:30pm on Friday. However, many of our helpful sales reps can be reached on cell phones or through email at almost any time to help their customers.
Do You Ship Internationally?
At present, Delta Products serves the continental United States; we do not offer service to Alaska, Hawaii, or international customers.
I Don't See What I'm Looking For In Your Catalog, What Do I Do?
Call one of our helpful sales representatives at 1-800-523-6518, and they will do their best to work with you and obtain exactly what you’re looking for.
What Are Delta Products' Billing Terms?
Our standard terms are 30 Days/2% Net 10. We do offer extended billing options for customers who request them.
What Are The Accepted Methods of Payments?
We currently do NOT accept EFT. We do, however, accept Visa, Mastercard, and American Express for payments. We also accept check or money order payments for all purchases.
What Is Your Relationship With The BBB?
We have been active members of the Philadelphia Better Business Bureau and the Philadelphia Chamber of Commerce since 1996. We are proud to be partnered with these two groups. Our integrity as a company is as vital to us as it should be to you. Our membership in the BBB lets you, as a consumer; know that we are striving for excellence. In conjunction with these two organizations, you can know that we stand by our products and services. It’s important to us to have satisfied customers. That’s why we put such stock in being a member of the Better Business Bureau, with a high rating for customer satisfaction.
Can I Place My Order Online?
You can use the contact form and submit it to us. A sales representative will contact you back to review your order, and make sure that the products you are looking to order are the best for your particular needs. Orders are confirmed by our Verification Department to ensure accuracy of quantity, confirm your quoted price, and review shipping address, as well as billing address.